Need a Remote Work Action Plan? Hyper Networks Is Here For You
If you’re one of the several thousand employees around the country suddenly trying to work from home during the coronavirus outbreak, we’re here for you. At Hyper Networks, we understand that many people don’t have the right tools to make the switch. Since creating network solutions is what we do, we’ve compiled a list of carriers, as well as a list of other remote-working services and tools to help you get the right setup. Note that many carriers are prepared to offer special assistance and internet deals during the coronavirus (COVID-19) outbreak.
Compare these carrier internet deals at a glance.
For a quick comparison of plans and a look at each company’s COVID-19 response, see the chart below, then read on for more detail. Please note that information is correct as of publish date, and we strive to make applicable updates, but be sure to visit each carrier for current plan details.
AT&T offers internet service at varying speeds and price points. While speeds depend on area availability, if you can get the 50 Mbps option, that’s what we’d recommend. AT&T is waiving all home internet data overage fees in response to the public health crisis.
- Click here for help with AT&T during the COVID-19 outbreak.
- To register for new services or increase speeds, visit: https://www.att.com/internet/internet-services/ or call 844-886-4258.
Bell Internet (Canada)
Bell Internet is committed to helping Canadians working from home due to COVID-19 by automatically waiving extra usage fees for all residential internet customers until April 30th, 2020. Click here to check Bell internet plans.
CenturyLink offers internet service for speeds up to 100 Mbps, depending on area availability. CenturyLink is waiving late fees and will not terminate a residential or small business customer’s service for the next 60 days due to financial hardships associated with the coronavirus outbreak.
- Click here for more information about CenturyLink’s COVID-19 response.
- To register for new services visit https://www.centurylink.com/home/internet/.
Comcast/Xfinity’s internet deal: offering new customers 60 days of complimentary Internet Essentials service, which is normally available to all qualified low-income households for $9.95/month. And, they’re increasing internet speeds for this service from 15/2 Mbps to 25/3 Mbps for all new and existing customers, which will be the speed of the service going forward.
- Click here for more information about Xfinity’s services.
- To register for new services visit www.internetessentials.com.
Cox is offering limited-time, first month free Connect2Compete service (home internet with WiFi) for $9.95 per month thereafter. In response to the public health crisis, they are providing phone and remote desktop support through Cox Complete Care at no charge.
Click here to learn more about Cox services and business internet deals.
In response to the online needs of students learning from home, Spectrum is offering 60 days of free internet access to qualifying households.
- Call 1-844-579-3743 for information on student account offers.
- Click here to learn about other Spectrum services.
Telus offers PureFibre internet service at speeds of up to 150 Mbps. During the outbreak, Telus is waiving home internet overage charges for customers who aren’t currently on unlimited data plans.
- Click here to learn about Telus internet plans.
- Click here for more information about CenturyLink’s COVID-19 response.
Consider these essential collaboration and communication tools.
Beyond internet service, your telecommuting work strategy needs quality solutions for keeping your people connected. Here’s a list of products and services that can help your team stay productive while working from home.
Allstream offers business voice and collaboration, as well as other connectivity options. If your team needs assistance achieving business continuity with communications services, you can contact them by phone, email, or visit their site.
- Click here for help with Allstream during the COVID-19 outbreak.
- US customers: USCustomerService@allstream.com / 1-866-468-3472
Canadian customers: CanCustomerService@allstream.com / 1-888-288-2272
Atlassian already has many free offerings with Trello, Bitbucket, and Opsgenie—all great options for collaboration. During the COVID-19 outbreak, teams can also get cloud-based editions of Jira Software, Confluence, Jira Service Desk, and Jira Core at no charge.
For more information, visit the Atlassian website.
IBM Cloud Identity helps secure user productivity with cloud-delivered single sign-on (SSO) and multifactor authentication. It comes with thousands of pre-built connectors to help you quickly provide access to popular SaaS/Cloud apps. Cloud Identity is offering no-charge access to its platform for your organization for 90 days. This offer includes:
- No limit to number of users or cloud apps during free 90-day access period
- Sign up by April 30, 2020
Visit IBM to create an account.
MaaS360 with Watson is a unified endpoint management (UEM) platform that supports your organization’s transition to working from home by securing your data and protecting mobile phones, tablets, and laptops. MaaS360 is offering no-charge access to its UEM platform for your organization for 90 days. This includes:
- Security policy configuration tools for all operating systems and device types
- Out-of-the-box single sign-on (SSO) and conditional access capabilities
- AI & analytics to give you real-time risk insights
Create an account or log in here for more details and a complete tutorial.
To help with disruptions in the workplace caused by the coronavirus outbreak, NICE inContact CXone is offering the option to use CXOne cloud contact center completely free for 45 days. This offer includes the following details:
- Work-at-home agent / calling / functionality
- No contract to get started and no commitment
- Free for 45 days (after turn up)
- Turn up in 48 hours
Visit NICE inContact Covid-19 Resources for more information.
Office 365 E1
Office 365 Enterprise E1 plan includes email, file sharing, online meetings, and more. In response to the increased need for employees to work from home, Microsoft is making a special trial license available free for six months. Check out the Office 365 E1 6-month-free-trial here.
Free help from Hyper: We want to do our part to help businesses cope with COVID-19 disruptions. If you aren’t already using Office365, call us and we will not only get it for you, we’ll set it up for free.
Quad9 keeps your data and computer safe by routing your DNS queries through a secure network of servers around the globe. The system uses threat intelligence from more than a dozen of the industry’s leading cyber security companies to offer real-time perspectives on which websites are safe and which are not. Right now, you can get free DNS security via IBM.
Visit Quad9 for more details.
RingCentral technology enables mobile and distributed teams—and entire organizations—to collaborate, communicate, and stay productive while working remotely. With one desktop or mobile app, you get:
- Video meetings: HD audio and video conferencing, screen sharing, and more
- Messaging: Team messaging is great for collaboration, with file sharing and more
- Phone: Robust and reliable business phone system, including business SMS and call management
New non-profit, education, and healthcare industry customers impacted by the coronavirus outbreak can get free access to RingCentral Office for 3 months. This includes up to 100 participants per video meeting. This offer is valid from March 11, 2020 through June 15, 2020. Check terms and conditions here.
Zoom offers an easy, reliable cloud platform for video and audio conferencing, chat, and webinars. Check out their website for helpful work-from-home, homeschool, and TeleMedicine training tips. Zoom is currently offering 30 days free.