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Track Deals Unable to Add to Hetrix

Purpose For us to keep track and have historical data of the deals that should be added into Hetrix but we are unable to do so because we are unable to ping it and we need to investigate it.

Track Deals Unable to Add to Hetrix

Standard Operating Procedure

Version

Version 1

Purpose

For us to keep track and have historical data of the deals that should be added into Hetrix but we are unable to do so because we are unable to ping it and we need to investigate it.

Task Source

T1 Manager | Connectivity Delivery Specialist

Owner

Aprilyn Capunitan — T1 Support Associate

Approver

John Martinez — T1 Manager

 

STEP 1

Open the Deals Not Added to Hetrix Tracker

Pull up the Deals Not Added to Hetrix file using the link below:

🔗 Deals Not Added to Hetrix.xlsx

Fill out each row accordingly. You can find the required information on the ticket created in HubSpot for the said matter.

 

⚠ Disclaimer:

This Knowledge Base article may be revised at any time. Please ensure you are referencing the most current version.